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FIRE 0192 - General Administrative Functions for Chief Fire Officers - 3C

http://catalog.sierracollege.edu/course-outlines/fire-0192/

Catalog Description DESCRIPTION IS HERE: Prerequisite: Meet the educational requirements for Company Officer by one of the following: completion of FIRE 174, 175, 176, 177, 178, and 179 with grades of “C” or better; or completion of Office of the State Fire Marshal Company Officer 2A, 2B, 2C, 2D, 2E, and Instructor I courses; or equivalent as determined by the Fire Technology Program Coordinator Hours: 24 lecture Description: Provides a basic knowledge of the administration requirements related to the roles and responsibilities of a Chief Fire Officer, including directing a department record management system, analyzing and interpreting records and data, developing a model plan for continuous organizational improvement, developing a plan to facilitate approval, preparing community awareness programs, and evaluating the inspection program of the authority having jurisdiction (AHJ). (not transferable) Units 1 Lecture-Discussion 24 Laboratory By Arrangement Contact Hours 24 Outside of Class Hours Course Student Learning Outcomes Design a fire and safety community risk reduction program. Develop a life safety program based on legislation, public education or a new fire safety code. Analyze and interpret fire records and data. Course Content Outline I. Records and Data A. Directing a Department Record Management System 1. Agency needs for development of record management system a. Legal b. Financial c. Personnel d. Administrative 2. Emergency and non-emergency activities 3. Development of record management system 4. Compliance with legal requirements and best practices 5. Provision of data to assist with well-informed decision-making 6. Justification for resource allocation to fulfill the agency's fiduciary responsibility 7. Principles involved in the acquisition, implementation and retrieval of information by data processing as it applies to the record and budgetary processes 8. Proper documentation and production of meaningful reports 9. Complete and accurate data entry 10. Hardware and software 11. Frequent user training to ensure compliance with procedural guidelines 12. Capabilities and limitations of information management systems 13. User entry determines accuracy of data 14. Computer system operation 15. Data retrieval 16. Organize data and use evaluative methods to ensure the completeness and accuracy of a department record management system 17. Routine inspection of system to verify and validate data 18. Communicate orally and in writing as needed to direct a department record management system B. Principles involved in the acquisition, implementation, and retrieval of information and data C. Processes required for the analysis and interpretation of records and data 1. Acquisition 2. Implementation 3. Retrieval D. Organize and analyze data. Use evaluative methods to determine validity 1. Gather quality information 2. Put the information in a usable format 3. Complete an evaluation 4. Identify what is working well and what needs to be improved, deleted, or added (consider pitfalls of misinterpreted statistics) 5. Explore alternatives E. Communicate recommended improvements orally and in writing 1. Implement the best alternative given current and future circumstances II. Standards of Cover A. Developing a Model Plan for Continuous Organizational Improvement 1. Policies and procedures; and local, state/provincial, and federal regulations a. NFPA 1710 or 1720 b. Locally established performance standards 2. Physical and geographic characteristics and hazards a. Community risk matrix (hazard inventory) b. Service/response zones i. Urban ii. Suburban iii. Rural iv. Wilderness/hard-to-serve 3. Analyze demographics 4. Review community plans a. Local hazard mitigation plan, if applicable b. General Plan 5. Identify response time benchmarks 6. Determine staffing requirements a. Critical task analysis b. Resources i. Distribution ii. Concentration iii. Reliability 7. Review contractual agreements a. Auto aid b. Mutual aid c. Special agreements 8. Evaluate recognized best practice assessment programs a. Commission on Fire Accreditation International (CFAI) Self-Assessment Model b. Insurance Service Organization (ISO) Fire Suppression Rating Schedule 9. Research potential improvements, organize and analyze data, and communicate findings orally and in writing 10. Evaluative methods to determine effectiveness of model plan III. Community Risk Reduction A. Developing a Plan to Facilitate Approval 1. Identify applicable policies, procedures, codes, ordinances, and standards 2. Describe development process for applicable codes, ordinances, and standards 3. Discuss various consensus-building techniques a. Enabling community involvement and outreach b. Obtaining stakeholder input c. Facilitating discussion to obtain support 4. Use evaluative methods to determine effectiveness of approval facilitation plan a. Stakeholder survey b. Improvement of relationships c. Achievement of desired outcome 5. Communicate plan for approval facilitation orally and in writing a. Marketing b. Consensus building c. Message mapping B. Preparing Community Awareness Programs 1. Identify community demographics 2. Determine community needs a. Assess risks for targeted demographic b. Community priorities c. Identified issues 3. Determine resource availability a. Personnel b. Funding c. Existing programs/materials 4. Describe customer service principles a. Timeliness b. Quality c. Customer satisfaction 5. Discuss program development 6. Relate interpersonally, both orally and in writing, when preparing community awareness programs C. Evaluating the Inspection Program of the AHJ 1. Identify applicable policies, procedures, codes, standards, and laws 2. Describe accepted inspection practices a. Meet mandated/advisory requirements b. Provide public education/information 3. Use evaluative methods to analyze data a. Track average inspection time b. Quantify number of initial inspections & reinspections c. Consider resources allocated for inspection program d. Evaluate complexity of occupancies e. Measure effectiveness of inspection program 4. Communicate program evaluation findings orally and in writing Course Objectives Course Objectives 1. Explain the development, maintenance, and evaluation of a department record management system, ensuring the achievement of completeness and accuracy; 2. Analyze and interpret records and data to determine validity and recommend improvements; 3. Develop a model plan for continuous organizational improvement, maximizing resource utilization for a given area to be protected; 4. Develop a plan to facilitate approval for a new program, piece of legislation, form of public education, or fire safety code based on an identified fire safety problem; 5. Appraise a community risk reduction program to meet desired program outcomes based on given risk assessment data; 6. Evaluate the inspection program of the AHJ, assessing results to determine effectiveness on given program goals, performance data and resources. Methods of Evaluation Classroom Discussions Objective Examinations Other Reading Assignments 1. Students will read chapter from text on Hazard Analysis and Risk Assessment and be prepared to discuss in class. 2. Students will read provided material from NFPA 1710 (Standards of Cover) and be prepared to discuss the topic as it relates to a typical fire department in California. Writing, Problem Solving or Performance 1. Upon reviewing NFPA 1710 and classroom lecture, students will draft a model plan for continuous organizational improvement for a given area to be protected. 2. Given an identified fire safety problem, students will use consensus building techniques to gain plan approval. Other (Term projects, research papers, portfolios, etc.) Methods of Instruction Lecture/Discussion Distance Learning Other materials and-or supplies required of students that contribute to the cost of the course.